Privacy Policy

Last updated: April 2024

INTRODUCTION

Welcome to Marilyn Careers Pty Ltd as The Trustee for Nicholas and Marilyn Jones Family Trust trading as mexec (ABN 14 596 179 080) (“we”, “us” and “our”). This Privacy Policy explains how and why we collect, use, hold, disclose, and protect your Personal Information.

By accessing or using our services or website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our privacy practices.

WHAT IS PERSONAL INFORMATION?

‘Personal Information’ is information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether the information or opinion is true or not, and regardless of whether the information or opinion is recorded in a material form or not. Examples include an individual’s name, address, contact number, and email address.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?

We collect Personal Information from you and about you when you interact with our website, marketing campaigns, services and/or when you contact us (e.g call us, send us an email or interact with us via social media).

The Personal Information we collect may include, but is not limited to:

Name;
Contact information (e.g. email address, phone number);
Date of birth;
Postal address;
Details of your employment history;
Payment information; and
Other information you provide to us voluntarily.

We collect Personal Information through various means, including but not limited to the following:

When you register with us;
When you apply for a job with us or with one of our clients through us;
When you engage our services;
When you leave a comment on our website (data is collected from the comments form);
When you participate in surveys, or promotions;
When you contact us; and
When you interact with our online ads on Google, Bing, or social media.

If you interact with us via a social media platform, you agree to allow us to receive information about you from the social media platform, which may include your Personal Information. If you directly communicate with us via the social media platform, this will include information about your visits, and interaction with our website.

If you provide us with Personal Information about another person, please make sure that you tell them about this Privacy Policy.

COOKIES AND SIMILAR TECHNOLOGY

We may use cookies and similar technology on our website to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.

We may also collect information about how you access, use, and interact with our website. We also use a range of other tools such as Google Analytics to collect information about how you use, access, and interact with the website.

WHY DO WE COLLECT AND USE YOUR PERSONAL INFORMATION?

We collect, hold, and use your Personal Information for a range of purposes so that we can:

(a) provide and improve our services;

(b) manage our relationship with you;

(c) to communicate with you;

(d) respond to your enquiries or complaints;

(e) provide you with support;

(f) to comply with our legal obligations and resolve disputes;

(g) identify and tell you about other services that we think may be of interest to you; and

(h) to consider you for current and future employment opportunities with our clients.

We may use your Personal Information for other purposes required or authorised by or under law (including purposes for which you have provided your consent).

If you do not provide us with your Personal Information, we may not be able to provide you with our services, consider you for employment opportunities, or respond to your enquiries.

HOW WE STORE AND HOLD PERSONAL INFORMATION

We store most information about you in computer systems and databases (including cloud service providers) operated by either us or our external service providers. Some information about you is recorded in paper files that we store securely.

We take reasonable steps to protect your Personal Information from unauthorised access, interference, disclosure, or destruction.

We will also take reasonable steps to destroy or de-identify Personal Information that we no longer require.

You may also be able to delete your records with us via your online account you created on our website.

While we strive to protect your Personal Information, we cannot guarantee its absolute security.

WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO, AND WHY?

We may disclose your Personal Information to our related companies.

We may disclose your Personal Information to external service providers so that they may perform services for us, or on our behalf, or to our clients.

We may also disclose your Personal Information to others where:

We are required or authorised to do so by law;
You have expressly consented to the disclosure, or the consent may be reasonably inferred from the circumstances;
We need to share it with data processors to operate our business and provide you with our services; and
If the ownership or control of all or part of our business changes, including a new owner and/or management.

DISCLOSURE TO OVERSEAS RECIPIENTS

Some of our service providers, clients, and related companies are located outside of Australia. As a result, personal information collected, and held by us may be transferred to recipients in other countries such as the United States, United Kingdom and Europe.

ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION

You may request access to or the correction of Personal Information that we hold about you by contacting us directly. Our contact details are set out below.

We will generally provide you with access to your Personal Information (subject to some exceptions permitted by law).

There is no charge for requesting access to your Personal Information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

We will respond to your requests to access or correct Personal Information in a reasonable time and will take all reasonable steps to ensure that the Personal Information we hold about you remains accurate, up-to-date, and correct.

DIRECT MARKETING

We may use your Personal Information so we can contact you with information about our services, promotions and events that may be of interest to you.

We may contact you by email, mail, text, social media, or telephone. You can let us know at any time if you no longer wish to receive these communications, by contacting us (using the contact details at the end of this policy) or using the opt-out/unsubscribe facility in our communications.

‌COMPLAINTS

If you have any concerns or complaints about the way in which we have handled any privacy issue, including your request for access or correction of your Personal Information, please contact us. Our contact details are set out below.

We will consider your complaint and will respond within a reasonable period (usually 30 days).

If you are not satisfied with our response, you may contact us to further discuss your concerns, or you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au).

CONTACT DETAILS

If you have any questions, comments, requests, complaints, or concerns, please contact us at:

Marilyn Jones
[email protected]
1300 063 932

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Please check this page periodically for any changes.